Right of Withdrawal Policy – Mare SRL Unipersonale
In accordance with the Italian Consumer Code (Legislative Decree 206/2005) and the EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 calendar days from the date you receive the goods—no explanation required.
You may cancel your purchase within 14 days from the date you, or a third party designated by you (other than the carrier), physically received the goods.
To do so, please notify us of your decision to withdraw by sending a clear written statement via email or post. You may, if you wish, use the template form provided below (not mandatory).
(Use and return this form only if you wish to cancel the contract.)
To:
Mare SRL Unipersonale
Via Filippo Saporito, 54
81031 Aversa (CE), Italy
Email: info@gadstorm.com
VAT: P.IVA 04826710610
I hereby inform you that I wish to withdraw from the contract regarding the purchase of the following item(s):
Ordered on: __________________________
Received on: __________________________
Customer’s Full Name: __________________
Customer’s Address: ____________________
Signature (only if submitting by post): _______________
Date: _________________________________
Once we receive your withdrawal request, we will issue a full refund within 14 days, including standard delivery costs (any extra shipping services selected at checkout are non-refundable). Refunds are processed using the same payment method used for the original purchase, unless otherwise agreed. No fees will be charged for the refund.
You must return the items within 14 calendar days from the day you notify us of your decision to withdraw. The return will be considered valid if shipped within this 14-day period.
Returned items must be:
In original, unused condition
Complete with all packaging, accessories, labels, and documentation
Unless the return is due to our error or a defective product, return shipping costs are your responsibility.
The right of withdrawal does not apply to:
Customized or personalized products
Sealed goods opened after delivery that are unsuitable for return for hygiene reasons
Perishable or time-sensitive goods
Opened software, DVDs, or audio/video media
Newspapers, magazines, or periodicals
Returned products must be unused, undamaged, and in resalable condition. If the item’s value has diminished due to handling beyond what is necessary to determine its nature, characteristics, or functioning, we reserve the right to apply a proportional reduction to your refund.
Please ensure goods are securely packaged to avoid damage during transit.
If you have questions regarding returns, cancellations, or your consumer rights, contact us at:
Mare SRL Unipersonale
Via Filippo Saporito, 54
81031 Aversa (CE), Italy
Email: info@gadstorm.com
You are responsible for any decrease in value of the goods resulting from handling beyond what is necessary to verify their nature, characteristics, and proper functioning.