Warranty Coverage and Replacement Policy – Mare SRL Unipersonale
At Mare SRL Unipersonale, we are committed to offering reliable, high-quality products. As part of this commitment, we provide a warranty to protect your purchase and ensure your satisfaction.
All electronic products are covered by a standard 2-year warranty, starting from the date of delivery.
If you selected the 1-year extended warranty at the time of purchase, your total warranty coverage extends to 3 years.
If an electrical component of your product malfunctions during the warranty period, we will replace the product at no additional cost.
The warranty does not apply in the following cases:
Damage caused by accidents, impact, or improper handling
Normal wear and tear from regular use
Malfunctions resulting from misuse, negligence, or incorrect installation
To file a warranty claim, please contact us at info@gadstorm.com.
You will receive an automatic confirmation email. Please reply to that message with a video clearly showing the problem, such as:
The product failing to turn on
Charging issues
Malfunctioning during normal use
If video evidence cannot be provided or does not sufficiently demonstrate the issue, we may request that the product be returned for further inspection.
⚠️ Important Notes:
Return shipping costs are the customer’s responsibility
Cash-on-delivery (COD) returns are not accepted
To qualify for a replacement under warranty, all the conditions outlined above must be met. Each request is handled with transparency, fairness, and a focus on customer satisfaction.
For more details on your rights and obligations, please refer to our:
[General Terms and Conditions]
[Cookie Policy]
Both documents are available at the bottom of every page on gadstorm.com.